Thank you for choosing Saketaro! We aim to provide you with a seamless shopping experience, including efficient and reliable shipping. Please review the following information regarding our shipping policies:
Processing Time
Orders are typically processed within 2 - 4 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotional periods.
Shipping Rates
Shipping rates are calculated based on the destination, weight, and dimensions of the package. The shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping promotions, which will be clearly indicated on our website.
Shipping Carriers
We work with trusted shipping carriers to ensure prompt and secure delivery of your orders. Our primary shipping partners include FedEx and UPS. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery. Perishable items are recommend to ship using expedited shipping methods to minimize transit time and ensure they reach you as quickly as possible. We may also limit shipping to certain regions or during specific times of the week to avoid delays.
Estimated Delivery Time
The estimated delivery time varies based on the shipping method selected and your location. Please note that unforeseen circumstances such as customs delays or extreme weather conditions may impact delivery times. Here are the estimated delivery times for reference:
- Standard Shipping: 3 - 5 Business Days
- Expedited Shipping: 2 - 3 Business Days
Third party carrier will make 3 delivery attempts. After the third attempt, customer will pay another delivery fee to receive the package.
Order Tracking
Upon shipment, you will receive a tracking number via email to track your order. You can use this tracking number on the carrier's website to monitor the progress of your delivery.
Shipping Restrictions
Please note that due to legal restrictions, we are unable to ship alcohol to certain states. To check if your state is eligible for alcohol shipments, please visit NCSL Alcohol Shipment State Statutes. Orders shipping to restricted states will be canceled.
Order Issues and Support
If you encounter any issues with your order, such as delays, damages, or missing items, please contact our customer support team immediately. We are here to assist you and ensure that your concerns are addressed promptly.
For any further questions or inquiries regarding shipping, please refer to our [Contact Us] page.
Thank you for choosing Saketaro for your shopping needs. We appreciate your trust and hope you enjoy your shopping experience with us!