At Saketaro, we strive to provide our customers with the freshest and highest quality products. To ensure the best experience when purchasing perishable items from our website, please review our Perishable Policy outlined below:
1. **Product Description**:
We provide detailed descriptions of all perishable items, including information on freshness, expiration dates (if applicable), and storage recommendations. It is essential to review this information before making a purchase.
2. **Handling and Packaging**:
Our team takes great care in handling and packaging perishable items to maintain their freshness during transit. We use appropriate packaging materials and may include ice packs or insulation when necessary.
3. **Shipping Methods**:
Perishable items are shipped using expedited shipping methods to minimize transit time and ensure they reach you as quickly as possible. We may also limit shipping to certain regions or during specific times of the week to avoid delays.
4. **Delivery Instructions**:
It is crucial to provide accurate delivery instructions, including preferred delivery dates and times, to prevent packages from sitting unattended for extended periods.
5. **Receiving Your Order**:
Upon receiving your order, promptly inspect all perishable items for any signs of damage or spoilage. If you notice any issues, please contact our customer service team immediately for assistance.
6. **Storage Guidelines**:
Follow the provided storage guidelines to maintain the freshness and quality of perishable items. This may include refrigeration, freezing, or consuming within a specified timeframe.
7. **Returns and Exchanges**:
Due to the nature of perishable items, we are unable to accept returns or exchanges unless the product arrives damaged or defective. Please refer to our Returns Policy for more information.
8. **Communication**:
We encourage open communication with our customers regarding any concerns or questions about perishable items. Our customer service team is available to assist you with any inquiries.
By making a purchase of perishable items from Saketaro, you acknowledge that you have read and agree to abide by our Perishable Policy.
Please note that this policy is subject to change at any time without prior notice. We recommend reviewing it periodically for updates.
If you have any further questions or require clarification regarding our Perishable Policy, please don't hesitate to contact us.
Saketaro Customer Service Team
